Frequently Asked Questions


  How Do I Log In to My Ongig Account?

To login to your account:

  1. Go to the Ongig Login page or visit
  2. Type in your email under the Username section.
  3. Type in your password.
  4. Click the blue Login button.

  How Do I Reset My Password

To reset your password:

  1. Go to the Ongig Login page or visit
  2. Click “Reset Password” under the Login Button.
  3. Enter your email address and Click “Send Password Reset Link” button.
  4. Check Your Email and follow the directions.

*If you don’t receive the email, check your Spam folder.

  Text Analyzer

  How Does Job Description Scoring Work?

We score the text of your job descriptions using our proprietary algorithm.

The Total Job Score is based on gender neutrality, readability, job title, total length and a number of other criteria. Zero is the lowest score and 100 is the best. A good rule-of-thumb is that a Total Job Score of:

  • Less Than 50 is Poor
  • 51-80 is Good
  • 81-100 is Great

The Gender Score uses our proprietary database of words known to attract men versus women and tells you the % of words of each in your jobs. We recommend you get at least 50% of your words to be feminine-coded with a high of 70% feminine-coded still being ok.

If you need a reminder, you can access this information in your account under the “How Scoring Works” tab.

ongig app

  How Do I Change a Masculine Word?

Deleting a Masculine Word

Ongig’s Text Analyzer tool makes recommendations to remove gender bias from your job descriptions to help you attract top talent.

identifying gender bias words in job description

To change a masculine-biased word to a gender-neutral word, click on the red underline word and choose from our gender neutral recommendations in the pop-up window.

replacing gender bias words in job description

If you can’t find a suitable replacement, we recommend either deleting the word completely or rewriting the sentence to omit the word.

  How Do I Improve my Readability Score?

Readability Score

Ongig's Text Analyzer software scores job descriptions for readability (as well as gender bias, racial bias and more).

Pay close attention to the "Grade Level" # in Text Analyzer.

To increase your Readability Score, you want to lower your grade level of writing. This might seem counter-intuitive, but the best candidates are busy and want you to write in very Plain English (not in an intellectual/long-winded style).

Write your job postings at 8th grade or lower readability and watch your Readability Score soar!
(see our article here: Why I Write my Job Postings at the 8th Grade Reading Level (or Lower!) ).

A couple of key tips:

  • Use shorter words
  • Use shorter sentences
  • In general, be punchy. These are ads. Not operating manuals!

  How Do I Tag a Hiring Manager to a Job?

Tagging a Hiring Manager

Tag a hiring manager to a job by editing the Job Details section at the top of each job in the Text Analyzer tool.

1. Click on “Show Additional Fields” in the job form.

replacing gender bias words in job description

2. Type the hiring manager’s name into the Hiring Manager section.

replacing gender bias words in job description

By tagging the hiring manager, you can view the score breakdown for each by clicking on the Hiring Manager tab on the “Dashboard”.

replacing gender bias words in job description

  What Are Success Metrics?

The Success Metrics are determined in your launch call of Text Analyzer. Together, we outline goals and benchmarks to ensure your teams' efforts are aligned with the overall goal of your leadership.

You access your company’s personalized success metrics by clicking on the Success Metrics tab at the top of the Text Analyzer Tool.

replacing gender bias words in job description

To make it easy to see how you're doing versus goal, we also provide your Total Score and Gender Score in the Success Metrics tab.

  Why You Should Avoid Adverbs?

Text Analyzer flags adverbs under the “wording” tab to assist you in making your job descriptions stronger and better written.

Adverbs are words that modify verbs, adjectives and other adverbs. Most adverbs end in "ly" but other adverbs include well, fast, hard and late. Most adverbs should be avoided because they make the sentence longer and redundant.

For instance, you don't need to use an adverb like "actively" in this sentence:

The Customer Support lead actively supports 25 customers per day.

You don't have to remove every adverb from your job descriptions. Text Analyzer shows you what % of adverbs is healthy (see below).

replacing gender bias words in job description

By keeping your adverb usage in our recommended range and aiming for 100% Adverb Score, you will improve your Job Score.

  What is an Exclusionary Word?

Text Analyzer flags words and phrases that might be exclusionary. By exclusionary, we mean that they might make a person or group feel excluded. These exclusionary words often hurt your job description apply rate because they narrow your candidate pool. Some exclusionary words could also get you a discrimination lawsuit.

Here are some categories of exclusionary words with examples:

  • Gender (e.g. salesman)
  • Race (e.g. master/slave database architecture)
  • Age (e.g. "we're looking for a "recent graduate")
  • Disability (e.g. if you use the phrase "stand" or "sit", you might turn off a person who works in a wheelchair and does not have the ability to stand and sit).

Is an exclusionary word that is gender-related also a gender-biased word?

In the case of an exclusionary word that is gender-related (e.g. "salesman"), this word might be flagged exclusionary but not always flagged as masculine-biased. For example, the word "salesman" is exclusionary to women (they'd prefer the phrase "salesperson"). However, Text Analyzer does not yet have any data proving that.

It's best to avoid exclusionary words in your job descriptions so you are more inclusive to candidates.

Ongig’s Text Analyzer flags exclusionary words and often provides inclusive synonyms to replace them.

If an exclusionary word appears in your job descriptions, it'll show up in two places:

1. The Exclusionary tab (pictured below)

replacing gender bias words in job description

2. The individual job page (in the inline editor -- pictured below)

replacing gender bias words in job description

For more information on exclusionary words, read our blog post, A List of Offensive (Exclusionary) Words Used in Job Descriptions and our 10 Tips for Recruiting People with Disabilities in Job Descriptions.

  How Do I Sort Scores Based on Recruiter?

Go to the Dashboard tab and click on the Recruiter sub-tab to sort the scores based on your recruiters. This action allows you to see how recruiters' scores compare to each other for things like Total Score, Gender Bias and readability.

replacing gender bias words in job description

Note: this feature is available only if you're sharing the names of recruiters (by job) with Ongig. Don’t see your recruiters listed? See How Do I Tag a Recruiter to a Job?

6114 La Salle Avenue, Suite 120
Oakland, CA 94611
(415) 857-2304